Service Support

After-sales service

1

The after-sales service department of the company has well-equipped functional positions within the department. Not only do we have a sound and standardized management system and rigorous operational procedures, but we also have a highly skilled and experienced on-site after-sales service team to provide fast, professional, and efficient services to our customers, ensuring stable and reliable operation of equipment for both new and old customers.

After sales service commitment:

1. Free installation guidance, free debugging, and free operation and maintenance training
2. On site service time limit: 24 hours within the province, 48-72 hours outside the province, non-stop on holidays
3. Enthusiastic and thoughtful attitude, timely and complete maintenance
4. After sales specialists conduct regular follow-up visits, track the effectiveness of product use, and answer customer questions during use.
5. Clear response to inquiries and complaints within half an hour